We have recently began using Microsoft CRM to see gain some experience with it, and also to see how it may help our customers. On Installing it, the Ribbon bar on our Outlook 2010 dissappeared. It appears this is a common occurance. The resolution is:
- Run Regedit.exe
- Locate the HKEY_CLASSES_ROOT\TypeLib\{2DF8D04C-5BFA-101B-BDE5-00AA0044DE52} key
- Delete the 2.4 key that’s found under it. It’s not needed anymore, there should only be 2.5
As always, run regit at your own risk. A mistake in using it can make your machine unusable.